Leadership strategist, founder and CEO of fassforward Consulting Group, and author of the interpersonal connection building and organizational transforming book The Chocolate Conversation: Lead Bittersweet Change, Transform Your Business, Rose Fass, describes the crucial importance of communication in the overall success of a company. Rose Fass provides evidence that even though people may think they are having the same conversation, their perception of the words, content, and message may be completely different. Rose Fass shares the idea of the chocolate conversation as a metaphor for how words have very different meanings for different people. Rose points out that different worldview of the big picture in our minds, the standards of the way that big picture is interpreted, and concerns that appear when those standard fail to align with our world views. Rose Fass presents the techniques and practices that incorporate these three important elements into all conversations to ensure complete understanding. Learn how to share conversations that build trust, are not misinterpreted, and support real organizational change.
Rose Fass is my internet radio show guest on Blog Business Success; hosted live on BlogTalkRadio.
The show airs live on Tuesday, April 30, at 8:00 pm Eastern Time; 5:00 pm Pacific Time.
Leadership strategist, founder and CEO of fassforward consulting group, and author of the interpersonal connection building and organizational transforming book The Chocolate Conversation: Lead Bittersweet Change, Transform Your Business, Rose Fass, describes the crucial importance of communication in the overall success of a company. You will learn:
* Why effective communication is so critical to business success
* Why chocolate conversations lead to misinterpretations
* How to improve conversations through incorporation of worldview, standards, and concerns
* How to utilize effective communication skills to create real and positive change
Rose fass (photo left) is the founder and CEO of fassforward Consulting Group, a leading edge business transformation boutique. She is the author of the newly released book, The Chocolate Conversation: Lead Bittersweet Change, Transform Your Business. Rose works with executive teams from fortune 500 companies. Her work delivers thought leadership along with methodologies, and tools that enable clients to address tough challenges, solve complex business problems, execute on their strategies, and deliver bottom line results.
She had over 35 years of corporate experience in technology and consumer-based industries. During her career she has opened new business in the United States, been a general manager with full P&L responsibility and led major corporate transformations. As the Chief Transformation Officer at Xerox Corporation, Rose led the transition to the global industry and solutions business. She integrated acquisitions, diverse cultures and operating units to develop and execute the new enterprise strategy.
Prior to starting fassforward Consulting Group, Rose was a corporate SVP at Gartner where she was responsible for creating the new business model, and working with the business units to execute on the global strategy.
A dynamic speaker, Rose is frequently invited to speak at private and public sector events. She has been a guest on CNBC, is quoted in several bestselling business books and she is listed in Forbes’ 2012 Top 10 Women Business Leaders of New York. Her firm has been awarded the Inc. 500/5000 for three consecutive years. Rose has a bachelor’s degree from Boston University’s School of Management and completed the Advanced Executive Studies Program at Harvard Business School.
My book review of The Chocolate Conversation: Lead Bittersweet Change, Transform Your Business by Rose Fass.
Listen live on Tuesday at 8:00 pm Eastern, 5:00 pm Pacific time.
If you miss this very informative show, it will be available for free download as a podcast for iPod, iTunes, and MP3 players; or play it right on your computer. To download this, or any other of my guest interviews, go to the Blog Business Success host page and click on Archived Segments. Once there, click on the podcast icon at the end of the episode description, to download the show free of charge for your listening enjoyment. You can also subscribe to the show feed.
To call in questions for my guest, the number is: (347) 996-5832
Let's talk with leadership strategist, founder and CEO of fassforward Consulting Group, and author of the interpersonal connection building and organizational transforming book The Chocolate Conversation: Lead Bittersweet Change, Transform Your Business, Rose Fass, as she describes the crucial importance of communication in the overall success of a company. Rose Fass provides evidence that even though people may think they are having the same conversation, their perception of the words, content, and message may be completely different. Rose Fass shares the idea of the chocolate conversation as a metaphor for how words have very different meanings for different people. Rose points out that different worldview of the big picture in our minds, the standards of the way that big picture is interpreted, and concerns that appear when those standard fail to align with our world views. Rose Fass presents the techniques and practices that incorporate these three important elements into all conversations to ensure complete understanding. Learn how to share conversations that build trust, are not misinterpreted, and support real organizational change on Blog Business Success Radio.
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